If you can not register your IMEI-code, various causes and/or solutions are possible:


  • You receive an error after entering the IMEI-code. Then submit a new support ticket en contact us.
  • You are trying to register a wrong code. The IMEI code is located on the battery carriage underĀ the battery, and not on the battery itself. The IMEI code starts with 35 or 86.